NETWORK CONFIGURATION MANAGEMENT:
Auto-trol's KONFIG enables you to document all aspects of the network infrastructure for enterprise-wide data, voice, and video networks. KONFIG, utilizing a centralized Configuration Management Database (CMDB), provides a framework for implementing the ITIL (IT Infrastructure Library) set of "best practices" for IT Service Management. With KONFIG you can efficiently and effectively manage people, processes, products (tools and technology) and partners (suppliers, vendors and outsourcing organizations).